Client Success Representative

Client Success Representative

client success rep for marketing agency that specializes in deck builders

Join Deck Builder Marketers, a results-driven San Diego (Oceanside, CA) based Digital Marketing Agency. Specializing in deck construction companies, we provide tailored solutions that align with their specific needs. With our constantly evolving Deck Builder Marketing system, we consistently deliver value, helping our clients’ businesses thrive and establishing ourselves as industry leaders.

Our mission is to empower individuals and businesses to thrive while making a positive impact on their lives and the community. We are committed to ongoing learning and delivering tangible results, ensuring our clients’ success in a competitive market. Join us at Deck Builder Marketers and be part of a team dedicated to driving growth and making a difference.

Empowering potential, enriching lives.

Responsibilities

  • Ensure client satisfaction by maintaining effective communication between our team and clients.
  • Collaborate with operations to ensure outstanding delivery of services.
  • Track client progress and address their needs and concerns.
  • Conduct regular check-ins to review progress and celebrate wins.
  • Generate reports and analyze client data.
  • Attend company meetings and contribute as a team player.
  • Provide constructive feedback and contribute to continuous improvement.
  • Support clients in navigating our services and finding solutions to their challenges.

Qualifications

  • Excellent communication and relationship-building skills.
  • Empathetic and customer-focused mindset.
  • Proactive, organized, and able to manage time effectively.
  • Positive attitude and solution-oriented approach.
  • Strong project management and analytical skills.
  • Proficiency with project management and report analysis.
  • Experience in customer service or client success roles.

Benefits

😀 Full-time (100%) telecommuting 😉
📅 Flexible schedule
🙌 Paid time off
📖 Paid training
🌱 Potential for future growth within the company

Is This You?

If you are a driven and customer-focused professional seeking to join a dynamic team, apply now and become a part of our mission to empower potential and enrich lives at Deck Builder Marketers. We can’t wait to meet you!